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Verifying your email

How email verification works and what to do if the link doesn't arrive.

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Every Plainwork account must confirm its email before it can sign in. This stops someone from signing you up with an address you don't actually own and keeps account-recovery paths (password reset, workspace invites) trustworthy.

What happens after I sign up

  1. We create your account with the email unverified. No session is issued yet.
  2. We email you a verification link.
  3. You click Verify email in the message. That confirms the address, signs you in, and takes you to your workspace.

The link is valid for 60 minutes and works only once. Opening the same link again after signing in does nothing.

  • Check your spam or promotions folder.
  • Confirm you typed the email correctly on the sign-up page.
  • Click Resend verification email on the "Check your inbox" screen. If you closed that tab, try to sign in with your password. We'll send a fresh link and bounce you back to the same screen.
  • If your inbox is on a corporate domain, ask IT to allow mail from noreply@plainwork.xyz.

The link may have expired (over 60 minutes old) or already been used. Request a new one from the Check your inbox screen, or sign in with your password to trigger a fresh send.

Do I still need to verify if I signed in with a one-time code?

No. Receiving and entering the one-time code already proves you control the email, so we mark it verified automatically.

Why is verification required?

  • Password reset, workspace invitations, and billing notifications all rely on email. Verifying that the address is yours prevents account takeover if someone signs up with a typo or with an address they don't own.
  • It also blocks bulk fake-account creation and keeps abuse reports actionable.

See also