Subprocessors
Last updated: April 21, 2026
Plainwork engages a small number of third-party service providers (“Subprocessors”) to help operate the Plainwork cloud service. This page lists the current Subprocessors, what they are used for, and where they process data. It is published in connection with Section 2.6 of our Data Processing Agreement and Section 3.2 of our Privacy Policy.
Current Subprocessors
| Subprocessor | Purpose | Location |
|---|---|---|
| Railway Corp. | Primary hosting for the Plainwork web app, API, and MCP server, databases, and private object storage. Customer Content is stored here. | United States |
| Amazon Web Services, Inc. | Transactional email delivery, DNS, and public static assets. No private Customer Content is stored in AWS. | Ireland |
| PostHog Inc. | Product analytics and feature flags. | European Union |
| OpenAI, LLC | Text embeddings for semantic search. | United States |
Notice of Changes
Plainwork will notify Customer at least 10 business days in advance and in writing of any intended changes to this list, whether by addition or replacement. Customer has 30 days after notice of a change to object, otherwise Customer will be deemed to accept the change. If Customer objects within 30 days, Customer and Plainwork will cooperate in good faith to resolve the objection. The full language governing Subprocessor changes is in Section 2.6 of the DPA.
Subscribe to Updates
To be notified in advance of changes to this list, email legal@plainwork.xyz and ask to be added to the Subprocessor notification list. Changes are also reflected in the “Last updated” date at the top of this page.
Contact
Questions about our Subprocessors? Email legal@plainwork.xyz.